About this policy
Olive Grove Worksop LTD is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
- you use our website (www.olivegrovebistro.co.uk).
- you make a booking on our website.
- you make enquiries on our website.
- someone is interested in working with us.
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.
Who are we?
Olive Grove Worksop LTD is a restaurant based in Worksop, Notts.
Our registered address is: 59b Bridge Street, Woksop, Notts, S80 1DG.
The head office address is: 37 Broomhill Avenue, Worksop, Notts, s81 7QP
How do we collect information from you?
We collect information from you:
- when you make a booking.
- when you visit a restaurant (preferences, allergies etc.).
- make an enquiry.
- when you sign up to marketing emails.
What type of information is collected from you?
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request and you may dine at our venue.
When you make a booking:
Olive Grove Worksop LTD collects information such as:
- e-mail address (used for booking confirmation and post-dining feedback emails)
- home or work address
- billing information taken for deposits, ticketing, or holding credit card information for
use in the case of no-shows (where applicable):
- telephone number
- company name
- dietary requests
- marketing preferences (whether you opt-in or opt-out)
When you dine at Olive Grove Worksop LTD:
- marketing responses (where applicable)
- survey responses
- current and past restaurant reservation details
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by Olive Grove Worksop LTD. This information can include:
- device type (e.g. mobile, computer, laptop, tablet)
- operating system
- IP address
- browser type
- browser information (e.g., type, language, and history)
- domain names
- access times
- referring website addresses
- other data about your device to provide the services as otherwise described in this policy.
If you use our website, we may receive your generic location (such as city or neighbourhood).
You may submit your CV if you’re interested in working for us to firstname.lastname@example.org. This information may include:
- personal details
- employment details
- salary history
- other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at email@example.com.
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Send you service emails (booking confirmation and post-dining feedback).
- Improve our products and services.
- Send marketing communications if you have opted in to receive them.
- We may use the information to customise the website according to your interests.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
How and where do we store data?
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at firstname.lastname@example.org.
You have a right to request a copy of the personal information that Olive Grove Worksop LTD holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: email@example.com.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.
What happens if our business changes hands?
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
Changes to this statement
Changes to this statement